Responsible Gaming
Version: 1.0 | Last Updated: 29 October 2026
1. Our Commitment
At Rajbet (rajbet-download.com), we believe that gambling should always be an entertaining activity enjoyed within personal limits. We are deeply committed to providing a safe, fair, and transparent gaming environment that actively promotes responsible play. Our responsible gaming framework is built on four core pillars: player empowerment, harm prevention, minor protection, and access to professional support.
We recognise that a minority of players may experience difficulties controlling their gambling behaviour. For those individuals, timely intervention and the right tools can make a meaningful difference. This page explains how Rajbet supports responsible gaming, what tools are available to you, and where to seek help if gambling has become a concern. This policy should be read alongside our Terms & Conditions and Privacy Policy.
2. Recognizing Problem Gambling
Problem gambling is a behavioural condition in which a person is unable to control the impulse to gamble, despite negative consequences for themselves, their finances, or their relationships. It can affect anyone, regardless of income, background, or experience level. Early recognition is the first and most important step toward seeking help.
We encourage all players to reflect honestly on the following warning signs. If you answer yes to three or more of the questions below, we strongly recommend contacting one of the support organisations listed in Section 6 or reaching out to our team directly.
- Preoccupation with gambling: Do you find yourself constantly thinking about past sessions, planning future bets, or seeking ways to obtain money for gambling?
- Escalating stakes: Do you feel the need to gamble with increasingly larger amounts of money in order to experience the same level of excitement or satisfaction?
- Failed attempts to stop: Have you repeatedly tried to cut back or stop gambling entirely, without success?
- Restlessness or irritability: Do you feel anxious, restless, or irritable when you try to reduce or stop gambling?
- Chasing losses: Do you return to gambling the following day, or shortly after a losing session, in an attempt to win back money you have lost?
- Deception: Have you lied to family members, friends, or others about the amount of time or money you spend on gambling?
- Financial consequences: Have you borrowed money, sold personal belongings, or neglected essential expenses such as rent, bills, or food as a direct result of gambling?
- Emotional escape: Do you use gambling as a way to cope with stress, depression, anxiety, loneliness, or other difficult emotions?
- Relationship or work problems: Has gambling caused significant conflict with people close to you, or led to difficulties at work or in your studies?
- Guilt or shame: Do you feel guilty, ashamed, or regretful about your gambling behaviour after a session, yet continue regardless?
These questions are adapted from widely used problem-gambling screening frameworks. They are not a clinical diagnosis, but they are a reliable self-assessment guide. If any of these signs resonate with you, please do not hesitate to use the player protection tools described in Section 3 or to contact a professional support service.
3. Player Protection Tools
Rajbet provides a comprehensive suite of responsible gaming tools designed to give you full control over your play. All tools are available from your account settings panel and take effect immediately unless otherwise stated below. Using these tools is free of charge and does not affect your account standing.
3.1. Deposit Limits
You may set a daily, weekly, or monthly deposit limit on your account. Once a limit is set, it becomes active immediately and prevents any deposit from exceeding the defined amount within the chosen period. Decreasing a deposit limit takes effect instantly. Increasing or removing a limit is subject to a mandatory 7-day cooling-off period before the change is applied, ensuring that impulsive decisions made in the heat of the moment do not override your long-term intentions. If you reach your deposit limit, you will not be able to add funds until the relevant period resets or a new lower limit comes into effect.
Deposit limits are denominated in Indian Rupees (₹). You can review and adjust your current limits at any time by navigating to Account Settings → Responsible Gaming → Deposit Limits. If you require assistance setting these limits, contact our support team at [email protected].
3.2. Loss Limits
In addition to deposit controls, you may set a loss limit that caps the maximum amount you can lose within a defined daily, weekly, or monthly timeframe. Once your net losses reach the configured threshold, no further real-money wagers will be permitted for the remainder of that period. This tool is particularly effective for players who regularly top up their balance and wish to place an absolute ceiling on potential financial exposure. As with deposit limits, reductions take effect immediately, while increases require a 7-day waiting period before activation.
3.3. Session Time Limits and Reality Checks
You can set a maximum session duration to restrict the amount of continuous time spent on the platform. When the configured time is reached, you will be automatically logged out. Additionally, reality check reminders can be enabled to deliver on-screen notifications at intervals of your choosing (e.g., every 30, 60, or 90 minutes), reminding you how long you have been playing and how much you have wagered during that session. These nudges are designed to interrupt the absorption of play and encourage conscious decision-making.
3.4. Cooling-Off Period
If you feel you need a short break from gambling but are not ready to commit to a full self-exclusion, you may activate a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this period, your account remains open but all real-money deposits and wagers are suspended. The cooling-off period cannot be shortened or cancelled once it begins. You may browse the platform and manage your account during this time, but gameplay is restricted.
3.5. Self-Exclusion
Self-exclusion is the most comprehensive tool available to players who recognise that gambling is causing serious harm. You may request self-exclusion for a minimum period of 6 months, with options extending to 1 year, 2 years, 5 years, or permanently. To initiate self-exclusion, contact our dedicated privacy and compliance team at [email protected] with the subject line "Self-Exclusion Request" and include your registered account email address. Your account will be suspended within 24 hours of the request being confirmed.
During self-exclusion, you will not receive any promotional communications, bonus offers, or marketing materials from Rajbet. Any balance remaining in your account at the time of self-exclusion can be requested for withdrawal, subject to the standard verification and withdrawal procedures outlined in our Terms & Conditions. Self-exclusion cannot be reversed before the chosen period expires. If you believe you are ready to return after the exclusion period ends, a mandatory 7-day reflection period will apply before full account reinstatement.
3.6. Account Closure
If you wish to permanently close your account rather than use a time-limited self-exclusion, you may do so at any time by contacting our support team. Account closure is irreversible. All personal data will be handled in accordance with our Privacy Policy.
4. Tips for Responsible Gambling
Maintaining a healthy approach to gambling is entirely possible with the right mindset and habits. The following practical guidelines are recommended for all players, regardless of experience level:
- Set a budget before you play. Decide on a fixed amount you are comfortable spending and treat it as the cost of entertainment — not as an investment or a way to generate income.
- Never chase losses. Accepting a loss and walking away is a sign of disciplined gambling. Attempting to recover losses through further bets almost always leads to greater financial harm.
- Gamble with disposable income only. Only use money you can afford to lose — never borrow funds, use credit, or divert money reserved for household expenses, rent, or savings.
- Take regular breaks. Even a few minutes away from the screen can help you re-evaluate your decisions with a clearer perspective. Use the session timer and reality check features to build breaks into your routine.
- Do not gamble while under the influence. Alcohol, drugs, or extreme emotional states — such as stress, anger, or grief — significantly impair judgement and can lead to decisions you may later regret.
- Keep gambling in perspective. Gambling should be one leisure activity among many. If you find it displacing hobbies, social activities, or responsibilities, it may be time to reassess.
- Be honest with yourself and others. If someone close to you has expressed concern about your gambling, listen to them. Outside perspectives can reveal patterns that are difficult to see from the inside.
These tips are intended as ongoing guidance rather than a one-time checklist. We encourage you to revisit them periodically and to reach out to our team whenever you have questions about the tools available to you.
5. Protection of Minors
Rajbet operates a strict 18+ only policy. Access to real-money gambling services is prohibited for anyone under the age of 18. During registration, all applicants are required to confirm that they meet the minimum age requirement. We reserve the right to request identity documentation at any time to verify a player's age, and accounts that cannot satisfy this requirement will be suspended or permanently closed pending investigation.
We strongly encourage parents and guardians who share devices with minors to take additional precautions. We recommend using reputable third-party parental control software to restrict access to gambling websites. The following tools are widely available:
- Net Nanny — provides content filtering and time management for family devices.
- Kaspersky Safe Kids — offers category-based web filtering and activity monitoring.
- Google Family Link — allows parents to manage app usage and set content restrictions on Android devices.
- Apple Screen Time — enables content restrictions and usage limits on iOS and macOS devices.
In addition, please ensure that your Rajbet account credentials — including your username, password, and any saved payment details — are never accessible to minors. If you suspect that a minor has accessed your account, contact us immediately at [email protected] so that we can take the appropriate protective measures without delay.
6. Support Resources
If you or someone you care about is struggling with gambling-related harm, professional help is available. The organisations listed below offer free, confidential support services accessible from India. Reaching out is a sign of strength, not weakness, and early intervention significantly improves outcomes.
| Organisation | Type of Support | Contact / Website | Availability |
|---|---|---|---|
| Tele MANAS | National mental health helpline; trained counsellors address gambling-related stress, anxiety, and crisis situations, with referrals to local services | 14416 / 1800-891-4416 | telemanas.mohfw.gov.in | 24 / 7, free, multilingual |
| Gamblers Anonymous India | Peer-led support group for individuals experiencing compulsive gambling; in-person meetings in several Indian cities and online sessions | Search "Gamblers Anonymous India" for current meeting schedules | gamblersanonymous.org | Meetings vary by location |
| Gam-Anon India | Support group for families, partners, and friends of people who gamble compulsively; focuses on shared experience and coping strategies | gam-anon.org | Meetings vary by location |
| iCALL — TISS | Professional psychological counselling via phone and email, provided by trained counsellors at the Tata Institute of Social Sciences | 9152987821 | icallhelpline.org | Mon – Sat, 8 am – 10 pm |
| Vandrevala Foundation | Free 24-hour mental health helpline offering crisis support and counselling to individuals across India in multiple languages | 1860-2662-345 | vandrevalafoundation.com | 24 / 7, free |
| Alpha Healing Center | Residential and outpatient rehabilitation for gambling addiction; personalised treatment plans delivered by registered clinical psychologists | 1800-547-2060 | alphahealingcenter.in | Free consultation available |
| Snehi | Tele-counselling and crisis intervention focusing on mental wellbeing, stress, and addictive behaviours | +91 9582208181 | snehi.org.in | Daily, 10 am – 10 pm |
We encourage players to save at least one of these numbers before they feel they might need it. If gambling is causing immediate financial distress or a personal crisis, contacting Tele MANAS on 14416 is the fastest route to professional guidance available around the clock.
7. Contact Us
Rajbet is committed to responding to all responsible gaming enquiries promptly and with the utmost care. If you would like to activate any of the player protection tools described in this document, have questions about our responsible gaming policy, or wish to flag a concern about your own or another person's gambling behaviour, please reach out through one of the channels below:
- General Support: [email protected]
- Privacy & Compliance (Self-Exclusion / Data Requests): [email protected]
- Responsible Gaming Page: rajbet-download.com/responsible-gaming
We aim to acknowledge all responsible gaming requests within 24 hours and to resolve them as quickly as possible. Self-exclusion requests are treated as highest priority and will be actioned within 24 hours of verification. For urgent mental health concerns, please contact one of the independent helplines listed in Section 6 rather than waiting for our response.
Our team is available to assist you in making informed decisions about your gambling activity. There is no judgement — only support. We are here to help you stay in control and to ensure your experience with Rajbet remains safe and enjoyable.